Payments and Fraud Analyst

Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement. How do we do it?

With the power of cutting-edge technologies. Our global IT products are made by an in-house team of passionate techies. They love working hard to deliver the best user experience. Improving features until they perform excellently is in our DNA. We profit from our work, but money doesn’t directly dictate our development. We’re up for experiments — that’s how we stay the industry pioneers.

We are proud of our core and supporting products like our own payment system, AR/VR, Machine Learning, Computer Vision expertise, and more.

We are looking for a Payments and Fraud Analyst.

Job Responsibilities

• Monitor our automated fraud system and review suspicious users.

• Chargeback handling, review, and representation.

• Customer support for payments and fraud related issues.

• General assistance to the Finance and Risk Department.

• Rotating 24/7 Shifts.

You will thrive here if you have…

• Minimum 1 year of experience in Online Customer Support, Banking, Financial Services, or Online Payments is preferred.

• Minimum 2 years of experience in a fraud-related role or a similar position is required.

• Fluency in English is a must, additional languages ​​are advantageous.

Desirable skills:

• Interest in online businesses and expand knowledge in online payments and fraud.

• Motivated to learn, explore new things, and grow within the company.

• Critical Thinker that can connect the dots with Fast Decision-Making ability.

• Excellent attention to detail.

Languages:

• Fluency in English is a must, additional languages ​​are advantageous.

Conditions

We know that great talent deserves great conditions, so here's what you can expect when joining us:

• EU-based employment contract.

• Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.

• Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.

• Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.

• Mindfulness & well-being support, including psychological assistance with 50% coverage.

• 50% coverage of school and kindergarten fees for your children.

• Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.

• Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.

• A culture of recognition: a peer reward program to celebrate your contributions.

• A fully equipped office in Limassol, with everything you need for deep work and collaboration.

• Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.

• A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.

Benefits are provided in accordance with the company's policies and eligibility criteria.

Recruitment process

1. HR interview (30 mins)

2. Technical interview (1 hour)

3. Test task (15 mins)